Date: Thu, 7 Feb 2002 14:30:45 GMT
From: Colgate-Palmolive Consumer Affairs
To: Adrian Rixon
Subject: Thank You for Your Interest

Dear Adrian Rixon,

Thank you for contacting Colgate.  A message has been sent to the appropriate parties.  You will hear back from us shortly.

Sincerely,

Colgate-Palmolive

Time passes...

From: Colgate-Palmolive Oral Care Consumer Affairs
To: Adrian Rixon
Subject: Re: 0022292B
Date: Fri, 15 Feb 2002 16:02:35 +0100

Subject: Your recent e-mail to Colgate


Dear Mr Rixon

Thank you for contacting us with your question. Your interest in our Company
and our products is greatly appreciated. We are happy to have the
opportunity to assist you.  

In common with other manufacturers, Colgate-Palmolive is concerned about the
environment. As a matter of corporate policy, we have included the comment,
"please dispose of packet and gum carefully" alongside the picture of a
person putting litter in a bin on all our Colgate Dental Gum packets. We
advise our consumers to dispose of the packet and the used gum in a
responsible manner either by placing these items in a dustbin or wastebin.

We appreciate you taking the time to contact us.

Yours sincerely



Patricia O'Shea
Consumer Services Representative

0022292B










[lots more blank lines deleted - ed.]

///line ///f1///fs16/// 

                                  Colgate-Palmolive (U.K.) Ltd
              Guildford Business Park, Middleton Road, Guildford, Surrey,
GU2 8JZ
                                Registered in England No. 178909

[Have Colgate managed to staff their consumer affairs department entirely with robots or what??]

See the original letter!
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